%% #🗺️ #🔴 %% [[MA, ORGL]] # ORGL 517 - Organizational Change & Transformation ![[calendar-plus.svg]] <small>Aug 14, 2021</small> | ![[calendar-clock.svg]] <small>Dec 16, 2022</small> ![[Change.png]] This was one of the core electives for the [[Change Leadership]] concentration. After learning various theories of change management, we were introduced to several interventions through experiential learning. It became clear that the key to managing change effectively is to know your stakeholders and tailor communication and interventions to fit. --- ## Objectives & Competencies The purpose of this course was to understand methods of organizational diagnosis and intervention. We were prepared as change agents to select and implement the right tools that support alignment of multiple stakeholders around new ways of doing things. **Competencies I developed include:** - An understanding of the various models for leading change - An ability to develop strategies for systemic alignment with stakeholders - A capacity to create a human-centric action plan for organizational change - I developed an [[BSR Action Plan|action plan]]🧩 for improving nurse compliance in performing bedside shift report at the hospital where I work. ## Terms & Concepts - [[Change Path Framework]] - [[Kotter's 8-Step Change Proccess]] - [[Unfreeze, Move, Refreeze]] - [[change agent]] - [[SATA]] - [[under-functioning]] - [[over-functioning]] - [[personal authority]] --- ## Sources Notes on and highlights from research and reading material I've been studying on this subject. #### Books - [[Organizational Change - Cawsey et al 2016]] - [[Strategic Organizational Alignment - Crosby 2016]] - [[The Heart of Change - Kotter & Cohen 2022]] - [[Strategic Engagement - Crosby 2019]] - [[A Sense of Urgency - Kotter 2008]] - [[8 Steps to Accelerate Change in Your Organization]] #### Articles & Handouts - [[A Systematic Review of Change Models in Healthcare - Harrison et al. 2021]] - [[Driving Change - Mount & Anderson 2015]] - [[Using Kotter's Change Model for Implementing Bedside Handoff - Small et al. 2016]] - [[Mento's Change Model - Banerjee et al. 2019]] - [[The 8-Step Process for Leading Change - Kotter]] - [[Employees' Social Context and Change-Oriented Citizenship - Chiaburu et al. 2013]] - [[Navigating Relationships With Coworkers - Piderit 1999]] - [[Work Relations As Precursor to Psychological Climate For Change - Tierney 1999]] - [[Changing Attitudes About Change - Bommer et al. 2005]] - [[Employee Resistance to Organizational Change - Furst & Cable 2008]] - [[Clearing Up Myths About the Deming Cycle - Moen & Norman 2010]] - [[The PDCA - Roser 2019]] - [[PDSA Cycle - W Edwards Deming Institute 2021]] - [[All Changes Great And Small - Higgs & Rowland 2005]] - [[Leading Organizational Change - Moran & Brightman 2001]] - [[The Problem With Plan-Do-Study-Act Cycles - Reed & Card 2016]]