#💡 #🟡 # 3-phase model for controlling negative emotions ![[calendar-plus.svg]] <small>Dec 04, 2021</small> | ![[calendar-clock.svg]] <small>Nov 05, 2022</small> 🏷️[[conflict]] Model developed by Craig Runde and Tim Flanagan to help keep negative emotions from getting out of control. **Phase 1 - Cooling down** - Be aware of your triggers and how you respond **Phase 2 - Slowing down** - Take a break and practice deep breathing. - Don't jump to conclusions about the other. **Phase 3 - Engaging constructively** - Once emotions are under control, consider the other perspective by listening - Share how you feel - Reengage to find win-win solution ## Sources [[Organizational Ethics - Johnson 2019]]