#💡
# cost benefit analysis
![[calendar-plus.svg]] <small>Sep 02, 2022</small> | ![[calendar-clock.svg]] <small>Jan 02, 2023</small> 🏷️ [[Project Management MOC]]
Process of adding up the expected value of a project - the benefits - and comparing them to the dollar costs to determine the [[ROI]]. Work with stakeholders to determine:
### Benefits
- What value will this project create?
- How much money could this project save our organization?
- How much money will it bring in from existing customers?
- How much time will be saved?
- How will the user experience be improved?
- Consider intangible benefits:
- Will it increase customer retention?
- Will it improve employee morale and reduce turnover?
- Will it reduce employee's overtime hours?
- Will it improve the company's brand perception and recognition?
### Costs
- How much time will people have to spend on this project?
- What will be the one-time costs?
- Are there any ongoing costs?
- What about long-term costs?
- Consider intangible costs:
- Will it hurt customer retention?
- Will it reduce employee morale and lead to increased turnover?
- Will it reduce employee productivity?
- Will it harm the company's brand perception?
## Sources
[[Project Initiation - Starting a Successful Project]]