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# normative legitimacy
![[calendar-plus.svg]] <small>Dec 05, 2021</small> | ![[calendar-clock.svg]] <small>Jan 03, 2023</small> 🏷️ [[ethics]]
Organizations create normative legitimacy through:
- profitability - using resources efficiently and effectively
- rationality - operating consistent with basic standards
- operating norms - consistent with social norms such as environmentalism and fair treatment of employees
- self-created norms - specific standards developed from organization's communication about products, procedures, outcomes, etc. ([note on p.105](zotero://open-pdf/library/items/SVPGS22V?page=3))
## Sources
[[Communication and Organizational Legitimacy - Seeger]]