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# tactics to avoid in a conflict
Dana Caspersen identifies strategies that get people stuck in desctructive conflicts. Avoid anything that:
- **Makes listening and speaking difficult**
- Hear the other party as attacking and ignore any additional information they offer.
- Attack the other person and engage in destructive communication.
- Provoke the other's worst self, speak to their worst qualities.
- Confuse needs and interests with strategies that insist on one particular path to reach the need or interest.
- Ignore emotions or act them out destructively.
- Assume acknowledgment means agreement and refuse to acknowledge what the other person is saying.
- Make suggestions instead of listening to the other.
- Judge people and try to pass off your evaluations as observations.
- Act on your assumptions without testing them; be unwilling to change your assumptions.
- **Ensures stagnation or destructive escalation**
- Adopt a rigid stance that doesn't try to understand other viewpoints.
- Assume that meaningful dialogue is impossible and that the interaction can't get better.
- Ignore your contributions to the problem and make things worse by attacking and overreacting.
- Pin the blame on someone else and prevent full understanding from emerging.
- **Prevent Positive Developments**
- Ignore conflict and talk to the wrong people.
- Assume there are no good options and rush to a solution and settle for an unsatisfying outcome.
- Make vague agreements or don't make any agreement at all.
- Ignore the possibility that there could be further conflicts and don't develop strategies for addressing them when they arise.
## Sources
[[Organizational Ethics - Johnson 2019]]
## Tags
[[conflict]]
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<small>*Created on:* 2021-12-04</small>
<small>*Last modified on:* 2021-12-04</small>