#📓 #🎥 #🟡 # Appreciative Inquiry ![[calendar-plus.svg]] <small>Sep 21, 2021</small> | ![[calendar-clock.svg]] <small>Nov 25, 2022</small> 🏷️ [[Organization Development MOC|OD]] **Author:** Jon Townsin **Citation:** Townsin, J. (2013, July 12). *Appreciative inquiry* [Video]. YouTube. https://www.youtube.com/watch?v=QzW22wwh1J4&ab_channel=JonTownsin --- # Summary Quick summary of appreciative inquiry as a mindset for focusing on the positive instead of the negative by engaging lots of people in conversations about what's going well and what the possibilities are for the future. ## Key Takeaways # Notes & Important Ideas - Change default thinking from asking what's not working to focusing on what's already working and what's possible. - [[Deficit based view saps energy and motivation]] - People like talking about their successes. - Positive stories help people gain confidence. - Good to have sense of ownership rather than relying on other people's best practices. - Generating positive view of future influences present behavior. - The more people involved in positive conversations the more participation there will be in making positive change. - [[Appreciative Inquiry]] is philosophy, not technique. ## Connections to Other Materials --- # Personal Reflections & Application - How could we use appreciative inquiry to reduce burnout and build morale in midst of ongoing pandemic? ### Deficit-based view of the world is energy draining and kills motivation I see this all too often in my work. Multiple years of failing to hit a target and constanly focusing on what our problems are wears on employees. They start to feel like nothing they do is good enough and become disengaged. ### Groups who participate in generating ideas through AI develop a sense of ownership that is stronger than if they rely on other people's best practices. This is another culture shift I think we need to have in healthcare. We are heavily reliant on evidence-based, best practices. We are frequently adopting initiatives that have been shown to be successful elsewhere. But they don't always work for us. We have so much wisdom in the organization, we could benefit greatly from learning what works internally and building on that. # Other References