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**Title:** How Leaders and Organizations Can Help Prevent Burnout (and Retain Employees)
**Author:** Nicole Horgan & Scott Dinwiddie
**Citation:** part of Living Leadership: Community & Workplace Wellness
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# Abstract/3 Sentence Summary
# Notes & Important Ideas
- Burnout = resulting from chronic workplace stress that has not been successfully managed
- three dimensions of burnout
1. exhaustion (emotional and physical)
2. inefficacy - don't feel as effective
3. cynicism - disconnected from work or purpose
- burnout continuum = engagement > disengaged > ineffective > overxtended > burnout
- 6 areas of worklife
1. workload
2. control (autonomy)
3. reward (esteem/purpose)
4. community (belonging)
5. fairness (security)
6. values
- imbalance between demands and resources available to meet demands
- (see screenshot on phone)
- Start with a conversation to understand what employees are feeling and going through
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# Author's Purpose
# Personal Revelations
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# Other References
## Tags
[[Employee Engagement]] | [[Leadership]]